Cloud Operations & Infrastructure Engineer

Ali Yaqoob

I design, build, and manage enterprise-grade cloud infrastructure across Azure, AWS, and GCP. With over a decade of experience, I help organizations achieve reliability, scalability, and operational excellence.

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10+ Years Experience
4 Cloud Platforms
5 Certifications

About Me

Ali Yaqoob

A results-driven IT professional with deep expertise in cloud operations, infrastructure management, and enterprise systems engineering.

I specialize in designing and managing multi-cloud environments that power business-critical applications for organizations worldwide. My approach combines technical depth with strategic thinking to deliver infrastructure that is secure, cost-effective, and built to scale.

Throughout my career, I've supported infrastructure for global enterprises including Shell, Renault, Zara, and Harley Davidson, providing 24/7 operational support and driving continuous improvement through automation and best practices.

Multi-cloud expertise across Azure, AWS, GCP & IBM Cloud
Enterprise disaster recovery & data protection
Infrastructure automation & PowerShell scripting

What I Bring

  • Reliability First - Building systems that stakeholders can depend on
  • Proactive Problem-Solving - Identifying issues before they become incidents
  • Clear Communication - Translating technical complexity for all audiences
  • Continuous Improvement - Automating repetitive tasks and optimizing costs

Technical Skills

Comprehensive expertise across cloud and infrastructure technologies

Cloud Platforms

  • Microsoft Azure
  • Amazon Web Services (AWS)
  • Google Cloud Platform (GCP)
  • IBM Cloud

Virtualization

  • VMware vSphere
  • Microsoft Hyper-V
  • Data Center Operations
  • Server Consolidation

Scripting & Automation

  • PowerShell
  • Bash
  • Infrastructure as Code
  • Process Automation

Disaster Recovery

  • Zerto
  • Cohesity
  • Backup & Replication
  • Business Continuity

Infrastructure Admin

  • Windows Server
  • Active Directory
  • SQL Server
  • Security & Compliance

Monitoring & Operations

  • System Monitoring
  • Incident Management
  • On-Call Support
  • Performance Optimization

Professional Experience

16+ years of progressive experience in cloud operations and infrastructure engineering

Cloud Operations Engineer II

ECI Software Solutions

March 2022 - Present
  • Managed multi-cloud operations across 4 cloud platforms (Azure, AWS, GCP, IBM Cloud) supporting 5,000+ virtual machines and production workloads across multiple environments
  • Supported and managed VMware and Microsoft Hyper-V across 3 data centers, maintaining 99.9%+ service availability for business-critical systems
  • Supported disaster recovery and data protection using Cohesity and Zerto, achieving RPOs under 30 minutes and successful recovery testing across all critical systems
  • Supported system reliability through on-call rotations and operational readiness activities, including creation of technical documentation for QA and SRE teams

Senior Infrastructure Analyst

XE.com Inc.

January 2016 - March 2022
  • Acted as key technical advisor to senior stakeholders during infrastructure and organizational changes
  • Researched and implemented cloud cost optimization initiatives including scaling and right-sizing, reducing infrastructure costs by ~20% year-over-year
  • Led server lifecycle activities including hardware expansion, system upgrades, and configuration of operating systems, applications, and server roles for project-specific use
  • Configured and deployed new IT systems while supporting 24/7 global support through follow-the-sun ticket handling and on-call rotations

Server Engineer

arvato UK

January 2010 - January 2016
  • Administered and patched Windows-based server infrastructure using PDQ, managing user access, security policies, backups, and system performance across enterprise client environments
  • Supported infrastructure operations and technology deployments for large-scale clients including Zara, Renault, Slough Borough Council, Shell, Harley Davidson, Citroen, and Microsoft

Certifications & Education

Industry-recognized credentials validating cloud and infrastructure expertise

AWS

AWS Certified Solutions Architect - Associate

Amazon Web Services

April 2021

AWS

AWS Certified Cloud Practitioner

Amazon Web Services

April 2021

AZ

Microsoft Certified: Azure Fundamentals

Microsoft

April 2021

Z

Zerto Certified Professional (ZCP): Azure 8.0

Zerto (HPE)

March 2023

Z

Zerto Certified Associate

Zerto (HPE)

February 2023

Education

Bachelor of Science (BSc) Honors

Information Technology and Business Information Systems

Middlesex University, UK

2005 - 2009

Foundation Degree

Foundation Year in Computer Science

Middlesex University, UK

2003 - 2004

Get in Touch

Let's discuss how I can help with your cloud and infrastructure needs

Email

ali.yaqoob@email.com

Phone

+1 (647) 278-3067

Location

London, Ontario, Canada
Florida, U.S.A.

LinkedIn

linkedin.com/in/ali--yaqoob

Available for full-time opportunities and consulting engagements